Forms of primary ID
To verify your identity online, you'll need any two of the following:
- Driver's licence
- Medicare card
- Passport
Everyday Accounts
Everyday Options
Account
$0 monthly account keeping fee forever§ and awesome benefits, including cashback with Feel Good Rewards.
Canstar 2024
Outstanding Value Transaction Accounts Award
Mozo 2024
Experts Choice Award for Exceptional Everyday Account
Discover our most popular account
Discover our most popular account
Banking you can feel good about
No foreign currency conversion fees
Suncorp Bank can help make spending overseas easier.
For eligible account holders with a Suncorp Bank Visa Debit card, Suncorp Bank has no foreign currency conversion fees† and no cash advance fees for withdrawals at ATMs outside of Australia>.
Earn cashback with Feel Good Rewards
Get cashback on exciting retail and dining offers. No promo code or special app needed.
Feel Good Rewards has great deals on some of Australia’s favourite brands. It’s easy: just make an eligible purchase# with an eligible Suncorp Bank Visa Debit card.‡ You can earn cashback at participating retailers, restaurants and more.
Your security is our top priority
We go to great lengths to help keep your money safe online.
Suncorp Bank applies a range of security measures to keep your personal information safe. We use security options such as real-time fraud monitoring, secure encryption and 2-factor authentication.
Banking you can feel good about
No foreign currency conversion fees
Suncorp Bank can help make spending overseas easier.
For eligible account holders with a Suncorp Bank Visa Debit card, Suncorp Bank has no foreign currency conversion fees† and no cash advance fees for withdrawals at ATMs outside of Australia>.
Earn cashback with Feel Good Rewards
Get cashback on exciting retail and dining offers. No promo code or special app needed.
Feel Good Rewards has great deals on some of Australia’s favourite brands. It’s easy: just make an eligible purchase# with an eligible Suncorp Bank Visa Debit card.‡ You can earn cashback at participating retailers, restaurants and more.
Your security is our top priority
We go to great lengths to help keep your money safe online.
Suncorp Bank applies a range of security measures to keep your personal information safe. We use security options such as real-time fraud monitoring, secure encryption and 2-factor authentication.
Fast, secure and easy access to your money with the Suncorp Bank App
Fast, secure and easy access to your money with the Suncorp Bank App
Budget better
Know how much you’re spending by category with the Suncorp Bank Dollar Tracker.
Move your money
Transfer funds, pay bills and set up recurring payments, including BPAY® and Osko fast payments.++
Stay in control
Instantly lock and unlock your Visa Debit card if you misplace it.
Log in quickly and securely
Use Touch ID, Face IDß or a 4-digit PIN.
In partnership with OzHarvest, Suncorp Bank staff have donated 2,900 kilograms of food to people in need around Australia.
Learn more about how Suncorp Bank & OzHarvest are committed to helping you save food, money and the planet.
In partnership with OzHarvest, Suncorp Bank staff have donated 2,900 kilograms of food to people in need around Australia.
Learn more about how Suncorp Bank & OzHarvest are committed to helping you save food, money and the planet.
Budget better with sub-accounts
With an Everyday Options Account, you can open up to 9 sub-accounts to help you keep track of your money. Use your sub-accounts to save for that holiday, new car, home deposit, or whatever else has caught your eye.
Budget better with sub-accounts
With an Everyday Options Account, you can open up to 9 sub-accounts to help you keep track of your money. Use your sub-accounts to save for that holiday, new car, home deposit, or whatever else has caught your eye.
Open an account online in minutes
Verify your identity
To speed through your application, verify your identity online. Just have your driver licence, Australian passport or Medicare card handy.
Add to your digital wallet
Once approved, you can add your Visa Debit card to your phone’s digital wallet instantly.
No monthly account keeping fees.
No foreign currency conversion fees on Visa Debit card purchases online and overseas†
Foreign currency conversion fee on purchases online and overseas†
0%
Unlimited fee-free transfers
Our Everyday Options account with linked sub-account option offers unlimited fee-free Suncorp Bank transactions. To withdraw cash from a sub-account, simply transfer your funds into your Everyday Options main account
ATM Fees
Suncorp Bank customers can access fee-free¢ cash withdrawals and balance enquiries at Suncorp Bank and atmx ATMs Australia-wide. You can also access the big four banks’ ATMs fee-free. Withdrawals and enquiries at other ATMs will incur the ATM operator fee by the financial institution who owns the ATM. This fee will be charged immediately at the time of the transaction to your Everyday Options main account.
Get some quick answers
How can I deposit money into my account?
You can deposit money into your account by cash or cheque at any of our Smart ATMs around Australia, or transfer money into your account digitally using Suncorp Bank App, Internet and telephone banking.
Daily limits are the maximum amount of money that can leave your account in a 24-hour period to protect you and your money from theft and fraud. Different daily limits apply to Internet Banking, ATM withdrawals and EFTPOS cash out withdrawals.
To change the name on your account, say because of marriage or divorce, you’ll need to follow the steps required by your state or territory’s Registry of Births Deaths and Marriages first. Once you’ve done that, you’ll then need submit it in person at any Suncorp Bank branch.
You can update your contact details, like your email and residential address, password, daily limit and marketing preferences, through your Internet Banking and following these simple steps:
- Select ‘Settings & Security’
- Click ‘Update Contact Details’
Yes. You are liable for any Direct Debit you authorised, including a direct debit which causes your account to overdraw.
If you are wishing to stop or cancel a direct debit from being processed to your account, please contact us or visit us at any branch. We also suggest contacting the direct debit user.
To close a personal transaction account, savings account or any sub-account via the Suncorp Bank App:
- Log in to the Suncorp Bank App
- In the ‘Accounts’ tab in the menu bar, tap the 'cog wheel' in the top left corner to open 'Manage banking'
- Select 'Close Account'
- Choose the account you'd like to close, and follow the prompts
Alternatively, to close your account(s) you can either:
- Send a secure message through Internet Banking. Find out how to send a secure message.
- Contact us.
- Visit your nearest branch. Be sure to bring ID.
Before we close your account, we’ll need to confirm that all your direct debits and credits, cheques and visa authorisations and other payments have cleared.
Some accounts that are packaged with an eligible Suncorp Bank home loan and some business accounts may need to be closed in a Suncorp Bank branch.
More information on closing accounts:
Please note: Closing an account in-branch is not possible with our online-only Carbon Insights Account. To close this account, contact us or send us secure message via Internet Banking.
Home Loan, Personal and Business Banking products are issued by Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882) to approved applicants only. Eligibility criteria, conditions, fees and charges apply and are available on request. Please read the relevant Product Information Document and terms and conditions before making any decisions about whether to acquire a product.
† A Suncorp Bank Visa Debit Card is required. Suncorp Bank Visa Debit Cards are not available to overseas residents, Trustee accounts, accounts where the number to sign to operate is two or more (no form of card access is allowed) or minors. Suncorp Bank Visa Debit Cards must have an account linked as Primary Credit Relationship. Each customer may only have one Suncorp Bank Visa Debit Card per Primary Credit account.
To be eligible for a Suncorp Bank Visa Debit Card you must be 16 years of age or older. If not eligible you will receive a Suncorp Bank EFTPOS Card.
3.
++Osko fast payments can only be made to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution via the Suncorp Bank App, Internet Banking or by visiting a Suncorp Bank branch. Osko fast payments cannot be made from or to Passbook accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (QLD, NSW) and Solicitor’s Trust Accounts (QLD) but can be made to them. Staff assisted Osko fast payments cannot be made in branch from Carbon Insights Account and Sub-Accounts, Everyday Options Sub-Accounts, Business Saver Accounts or eOptionsAccounts. Payments from an Account which requires 2 or more persons to sign to withdraw, future-dated and recurring payments and Business Payment Credits will not be made as an Osko fast payment. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Bank Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.
‡ An Eligible Card is a Suncorp Bank Visa Debit Card linked to Suncorp Bank personal transaction account (“Eligible Account”) for customers aged 18 or over. An Eligible Account does not include Suncorp Bank Growth Saver Account, Kids Savings Account or Suncorp Bank PayLater Account.
ß Face ID login is available on the iPhone X and later models. Please refer to our Mobile Banking/Suncorp Bank App terms and conditions before using.
Foreign Exchange Products are issued by Suncorp Bank (Norfina Limited) ABN 66 010 831 722 AFSL No 229882. Please read the relevant Product Disclosure Statement or Product Information Document, the Financial Services Guide, and our Treasury terms and conditions before you make any decisions regarding any of these products. Contact us for a copy.
¢ Suncorp Bank is a member of the atmx by Armaguard (atmx) ATM Network. The deposit is taken by Armaguard on behalf of Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882) at all atmx ATMs. Fee-free access applies to the following transactions: a successful cash withdrawal, account balance enquiry, PIN change, transfer between Suncorp Bank accounts, or a cash deposit using a Suncorp Bank Visa Debit or Suncorp Bank EFTPOS Card. Daily withdrawal limits apply. Deposit up to 90 notes per transaction. Cheques deposits are not accepted at atmx ATMs for Suncorp Bank Customers. Terms and conditions apply. Find out more on our Suncorp Bank ATMs page.
#An eligible purchase is one completed via the Visa network with your eligible card, that satisfies the terms and conditions associated with each offer as provided by each participating merchant from time to time. You can choose the Visa network when prompted to do so, or selecting "credit” when completing a debit card transaction or using Visa payWave. Purchases made using an online payment platform (such as PayPal) are not eligible, even when an eligible card is linked to that online payment platform.
>Terms and conditions apply. Find out more on our Suncorp Bank ATMs page. Suncorp Bank does not charge foreign conversion fees or cash advance fees on overseas ATMs for Everyday Options, Everyday Essentials and Carbon Insights Account holders with a linked Visa Debit Card. Some overseas ATM providers may charge you fees for transactions. For more information, please read the relevant Product Information Document & Terms and Conditions applicable to your account.
§ The features and fees listed on this page apply to the following accounts: Everyday Options Account, Carbon Insights Account and Everyday Essentials Account. Other Suncorp Bank accounts, including those account types which are no longer for sale, may have different fees and features to the accounts shown here. Please contact us or check the relevant schedule of fees and charges for more information.
Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
App Store is a service mark of Apple Inc.
Google Wallet, The Google Wallet logo, Google Pay, The Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC.
Android is a trademark of Google LLC.
The Canstar 2024 Outstanding Transaction Accounts Award was received in April 2024. The award recognises financial institutions that provide outstanding value to Australian consumers through their suite of savings and transaction products. Suncorp Bank products assessed included: The Carbon Insights Account, Everyday Essentials Account and Everyday Options Account. For more information on Canstar awards, go to https://www.canstar.com.au/star-ratings-awards/savings-and-transaction-account.
The Mozo 2024 Experts Choice Award for Exceptional Everyday Account was received in April 2024 for Suncorp Bank Everyday Options Account and Suncorp Bank Carbon Insights Account. For more information on Mozo’s awards, go to https://mozo.com.au/expertschoice/bank-accounts.
