Policies and Legal information

Policies

Suncorp Bank and its subsidiaries were recently acquired by Australia and New Zealand Banking Group Limited (ANZ). Suncorp Bank and its subsidiaries are no longer owned by Suncorp Group Limited and are no longer part of the group of companies owned by Suncorp Group Limited (Suncorp Group). 

Suncorp Bank will operate as a separate bank to ANZ. Some business support functions and other services may be performed by ANZ and its related entities (“ANZ Group”) for Suncorp Bank and its subsidiaries. Suncorp Bank and its subsidiaries may rely on ANZ for particular Policies to support its operations.

The Policies listed below applies to the activities of Suncorp Bank and its subsidiaries. 

Suncorp Bank Policies

Privacy Policy
Complaints
Disclosure
Anti-Bribery & Corruption Policy

ANZ Bank Policies

Code of Conduct
Diversity and Inclusion
Safety and Wellbeing
Trading in ANZ Securities
Whistleblower

Legal

Legal information on the terms and conditions applying to this site, Product Information Documents, Family Law Guidelines, Banking Code of Practice and other key notifications are set out on this page.

Online Terms & Conditions

Important information about how we operate and regulate our online sites and online transactions, and how we handle your personal information when you interact with us online.

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Document Downloads

Download Product Disclosure Statements (PDS) or Product Information Documents (PID).

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Website Accessibility Statement

Suncorp Bank is committed to website accessibility. This page outlines our current status and our plans for the future.

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Banking Code of Practice

We are committed to upholding the standards of practice and service contained within the Banking Code of Practice.

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Family Law Guidelines

Guidelines for parties involved in Family Law property proceedings.

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Information on Suncorp Bank's AML/CTF Program

You can download a completed AML/CTF Questionnaire for Correspondent Banking review purposes from this page.

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FATCA

The U.S. Foreign Account Tax Compliance Act (FATCA) requires certain foreign financial institutions to provide information to the United States Internal Revenue Service (IRS) or other local regulatory bodies (for example, the ATO).

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Contact details for service of legal documents for all Suncorp Bank entities can be found here.