If you are receiving money into a personal account, the person who’s attempting to pay you will be shown your account name only if the name they have entered is a match or a close match. If any of these details are incorrect, your account name will not be shown to protect your privacy. 

In some limited circumstances, individuals may request to be opted-out of Confirmation of Payee. More information about opting out can be found here.

If you’re a business or government organisation account that’s receiving a payment, the name of your account will be shown to the payer, regardless of whether it’s a match or not.