In some limited circumstances, individuals may request to be opted-out of Confirmation of Payee. This means your account name and match outcome will not be displayed to payers, other than to government agencies for the purposes of them making a payment to you. If you opt-out of Confirmation of Payee this could impact the likelihood of a payer going ahead with a payment to you. 

Confirmation of Payee will not commence until 1 May 2025. Therefore, opt-out will not be available until 1 May 2025, as your account details will not be shared for Confirmation of Payee before this date. However, to understand the opt out process, eligibility and the implications, please contact us on 13 11 75 or visit a Suncorp Bank branch.