Our App has a new name:
The Suncorp Bank App
For fast, secure and easy access to your money, it's a smart way to manage your day-to-day banking.
Simple and accessible banking
Get fast, secure and easy access to your money, wherever you go. Transfer money, pay bills, make payments and loads more in the Suncorp Bank App.
Pay someone in under a minute with fast payments++
Set up Apple Pay® or Google Pay™ with your Suncorp Bank Visa Debit and eftpos cards and Suncorp Bank Clear Options Credit Cards.*
Easily set or reset your Debit card PIN.
Log in securely with a 4 digit PIN, Touch ID or Face IDß.
Receive notifications for incoming and outgoing payments for eligible accounts†
Temporarily lock your Suncorp Bank Visa Debit card
Report your Suncorp Bank Visa Debit card as lost or stolen and order a replacement
Track spending with the Suncorp Bank Dollar Tracker
Manage your spending money across connected Suncorp Bank accounts, such as your Everyday Options Account and Business Accounts.
Secure banking 24/7
Suncorp Bank applies a range of security measures to keep your personal information safe. We use security options such as real time fraud monitoring, secure encryption, and 2-factor authentication.
Fingerprint
You can securely log in to the Suncorp Bank App using Fingerprint ID or Touch ID for Android™ and Apple devices.
Face ID
For ease of use, you can log in to your device using facial recognition (Face ID) on your eligible devices.
2-factor authentication
Add an extra layer of security for peace of mind. To protect higher risk transactions, utilise our Suncorp Bank Secured App when transferring your money with Suncorp Bank. This generates a code every 60 seconds to verify your transactions.
24/7 fraud monitoring
Suncorp Bank monitors your money against fraudulent activities, 24/7. We have a security guarantee for unauthorised transactions made on your accounts, as long as you’ve complied with the Terms and Conditions, as always!
Tips & support
Want to get the most from your Suncorp Bank App? We’ve got you sorted.
Need help?
First, you’ll need to download the app from your app store. Once it’s downloaded, you can easily register by entering a few bits of information.
The exact info you’ll need depends on whether you’re a new or existing customer.
You can easily reset your PIN or password from within the app.
Home Loan, Personal and Business Banking products are issued by Suncorp Bank (Norfina Limited ABN 66 010 831 722 AFSL No 229882 Australian Credit Licence 229882) to approved applicants only. Eligibility criteria, conditions, fees and charges apply and are available on request. Please read the relevant Product Information Document and terms and conditions before making any decisions about whether to acquire a product.
++Osko fast payments can only be made to a PayID or to the BSB and account number of an Osko enabled account at another Osko participating financial institution via the Suncorp Bank App, Internet Banking or by visiting a Suncorp Bank branch. Osko fast payments cannot be made from or to Passbook accounts, loan accounts (other than line of credit and overdraft facilities), Farm Management Deposit Accounts, PayLater accounts and Fixed Term Deposits. Osko fast payments cannot be made from Kids Savings Accounts, Agent’s Statutory Trust Accounts (QLD, NSW) and Solicitor’s Trust Accounts (QLD) but can be made to them. Staff assisted Osko fast payments cannot be made in branch from Carbon Insights Account and Sub-Accounts, Everyday Options Sub-Accounts, Business Saver Accounts or eOptionsAccounts. Payments from an Account which requires 2 or more persons to sign to withdraw, future-dated and recurring payments and Business Payment Credits will not be made as an Osko fast payment. For full details about terms and restrictions that apply to Osko fast payments please read our Terms and Conditions for Suncorp Bank Accounts and Continuing Credit Accounts and the Product Information Document applicable to your account.
ß Face ID login is available on the iPhone X and later models. Please refer to our Mobile Banking/Suncorp Bank App terms and conditions before using.
Internet connection is required when using the Suncorp Bank App. Normal data charges from your internet service provider will apply.
† Payment notifications are available for everyday transaction accounts, savings accounts, and loans for personal and business customers. Notifications for Credit Card payments are not currently supported. Suncorp Bank PayLater and flexiRate notifications cannot be turned off.
* To be eligible for a Suncorp Bank Visa Debit card you must be 16 years of age or older. If not eligible you will receive a Suncorp Bank eftpos card. Google Pay is only available for Suncorp Bank Visa Debit cards. The Suncorp Bank eftpos card is currently not available for Apple Pay payments within apps, on the web with Safari or for use overseas.
Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
App Store is a service mark of Apple Inc.
Google Wallet, The Google Wallet logo, Google Pay, The Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC.
Android is a trademark of Google LLC.
View the Suncorp Bank Secured App terms and conditions.
View the Suncorp Bank App terms and conditions.
