Financial Difficulty
We’re here to help get you back on track.
Financial hardship can happen to anyone.
Finding it difficult to keep up with your financial commitments? Get in touch and we’ll work out a plan together.
Frequently Asked Questions
Put simply, financial difficulty is when you can’t pay your bills. It can happen as a result of a job loss, illness, family break ups, natural disasters like droughts or floods and many other reasons.
If you can’t make Suncorp Bank loan repayments or meet other financial commitments – or you think you’ll be experiencing difficulty soon – we’re here to help.
Please contact us on 1800 225 223 (8:30am-5pm, Mon-Fri, AEST) or find out how to submit a request for assistance. Our Customer Assist team can help you get the support you need.
For more information about financial difficulty, you can also visit the Australian Banking Association’s Financial Assistance Hub.*
*Our site may contain links or references to other websites (including other social media websites) or applications which are independently owned or operated by third parties ("Third Party Sites"). We are not responsible or liable for the content of Third Party Sites. Your access to and use of those sites is at your own risk and may be subject to separate terms and information handling practices. Any links are provided for convenience only, and do not indicate any sponsorship, endorsement or recommendation by us.
Please contact us on 1800 225 223 (8:30am-5pm, Mon-Fri, AEST) or find out how to submit a request for assistance. Our Customer Assist team can help you get the support you need.
Whether you need temporary assistance or help over a longer period, the sooner you get in touch, the sooner we’ll be able work out a plan to help you get back on track.
Yes, there are free and confidential financial counselling services that provide advice to Australians in every state and territory.
Find out more:
