How do I find which account my PayID is linked to?

For Personal banking customers, you can find details for your active PayID, including which account it’s linked to by using the Suncorp Bank App:

• Log into the Suncorp Bank App and tap on the ‘cog wheel’ at the top left corner of the Accounts tab.​ 
• Tap ‘PayID’ and then select your PayID for more details. 

Note: PayID details for personal accounts are not available in Internet Banking.

For Business banking customers, you can find details for your active PayID:

In Internet Banking:

• Log in and click ‘PayID for Business’ in the left-hand-side navigation menu. 
• Select your PayID for more details. 

In the Suncorp Bank App

• Log in and tap on the ‘cog wheel’ at the top left corner of the Accounts tab.​
• Tap ‘PayID for Business' and select your PayID for more details. 

If your PayID details aren’t listed or they're incorrect, please call us on 13 11 75 or head to a Suncorp Bank branch.