For Personal banking customers, you can find details for your active PayID, including which account it’s linked to by using the Suncorp Bank App:

  • Log into the Suncorp Bank App and tap on the ‘cog wheel’ at the top left corner of the Accounts tab.​ 
  • Tap ‘PayID’ and then select your PayID for more details. 

Note: PayID details for personal accounts are not available in Internet Banking.

For Business banking customers, you can find details for your active PayID:

In Internet Banking:

  • Log in and click ‘PayID for Business’ in the left-hand-side navigation menu. 
  • Select your PayID for more details. 

In the Suncorp Bank App

  • Log in and tap on the ‘cog wheel’ at the top left corner of the Accounts tab.​
  • Tap ‘PayID for Business' and select your PayID for more details. 

If your PayID details aren’t listed or they're incorrect, please call us on 13 11 75 or head to a Suncorp Bank branch.

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