What is a recurring transfer and how do I set one up in Internet Banking or the Suncorp Bank App?

A recurring transfer (also known as a regular or automated transfer or payment) is a periodic payment between your own accounts or to an external account that you set up via Internet Banking or the Suncorp Bank App. Transfers can recur on a weekly, fortnightly or monthly basis. Osko is not available for recurring payments.

Via Internet Banking:

• Non BPAY® payments

1. Log into Internet Banking and select ‘Transfer Money’.
2. Select the type of transfer you want to make (‘My Account’ or ‘Pay Someone’ transfers are eligible for recurring transfers).
3. Select the account and amount of your transfer. Under ‘When’, choose ‘Recurring’, then set the frequency and start/end dates.
4. Review and click to confirm.

• BPAY® payments

1. Log into Internet Banking and select ‘BPAY – Pay Bills’.
2. Choose the type of BPAY payment (new, tax or multiple). Then select the account, enter the BPAY Biller Code/Customer Reference and the payment amount.
3. Under ‘When’, choose ‘Recurring’, then set the frequency and start/end dates.
4. Review and click to confirm.

You can view and cancel any recurring payments you’ve set up from Internet Banking’s ‘Transfer Money’ page (non-BPAY) or the ‘BPAY – Pay Bills’ page. Look for these under ‘Future Dated Transfers’ near the bottom of these pages.

Via the Suncorp Bank App:

1. Log in to the Suncorp Bank App
2. Tap on the ‘Transfer’ icon in the menu bar and choose the type of transfer you want to make (‘Transfer’, ‘Pay Someone’ or ‘BPAY’).
3. Choose the account from which you want to set up a recurring transfer.
4. Under ‘When’, choose ‘Recurring’ and set the frequency and start/end dates.
5. Review and tap to confirm recurring payment details on the' Confirm Payment' screen.

You can view, edit or delete any recurring payments you’ve set up by tapping on ‘Scheduled payments’ from the Suncorp Bank App’s Accounts tab.