What is a future dated transaction and how can I set one up in Internet Banking or the Suncorp Bank App?

A future dated transaction is one that you schedule to happen in the future, rather than immediately. Future dated transfers will be initiated on the day you’ve chosen, however the funds can take up to 48 hours to reach another financial institution.

You can set up future dated transactions via Internet Banking or the Suncorp Bank App.

Via Internet Banking

• Non-BPAY® payments

1. Log into Internet Banking and select ‘Transfer Money’.
2. Select the type of transfer you want to make (‘My Account’ or ‘Pay Someone’ transfers are eligible for recurring transfers).
3. Select the account and amount of your transfer. Under ‘When’, choose ‘Recurring’, then set the frequency and start/end dates.
4. Review and click to confirm.

• BPAY® payments

1. Log into Internet Banking and select ‘BPAY – Pay Bills’.
2. Choose the type of BPAY payment (new, tax or multiple). Then select the account, enter the BPAY Biller Code/Customer Reference and the payment amount.
3. Under ‘When’, choose ‘Recurring’, then set the frequency and start/end dates.
4. Review and click to confirm.

You can view and cancel any recurring payments you’ve set up from Internet Banking’s ‘Transfer Money’ page (non-BPAY) or the ‘BPAY – Pay Bills’ page. Look for these under ‘Future Dated Transfers’ near the bottom of these pages. 

Via the Suncorp Bank App:

1. Log in to the Suncorp Bank App
2. Tap on the ‘Transfer’ icon in the menu bar and choose the type of transfer you want to make (‘Transfer’, ‘Pay Someone’ or ‘BPAY’).
3. Choose the account from which you want to set up a recurring transfer.
4. Under ‘When’, choose ‘Recurring’ and then set the frequency and start/end dates.
5. Review and tap to confirm recurring payment details on the' Confirm Payment' screen.

You can view, edit or delete any recurring payments you’ve set up by tapping on ‘Scheduled payments’ from the Suncorp Bank App’s Accounts tab.