How do I update our surcharge amount if we have the surcharging functionality enabled on our terminal?

If you wish to make changes to your surcharge amount, then you can update this on your terminal.

The surcharge amounts should always be entered inclusive of GST.

Press the MENU button from the Home screen.

• Select 4 for Terminal.
• Select 5 for Surcharging.
• Select Enable (on the Move 5000 - F1, on the Move 2500 - select the button under the word Enable).
• Press Enter.

Select Issuer will be displayed.  Select each issuer and set the surcharging percentage/amount.  On the Move 5000 the F2 button is used to tab down to the next issuer.

Mastercard - Select percentage of total.

• Enter the surcharge percentage amount.
• Press Enter.
• Press Enter to confirm.

VISA - Select percentage of total.

• Enter the surcharge percentage amount.
• Press Enter.
• Press Enter to confirm.

EFTPOS Debit - Select Fixed Fee.

• Enter the surcharge amount.
• Press Enter.
• Press Enter to confirm.

AMEX - Select percentage of total.

• Enter the surcharge percentage amount.
• Press Enter.
• Press Enter to confirm.

Diners - Select percentage of total.

• Enter the surcharge percentage amount.
• Press Enter.
• Press Enter to confirm.

Once completed the terminal will prompt - Print Report?

• Press Enter to print the report displaying the latest surcharging percentages and amounts.  Make sure these are correct.