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Suncorp Bank BSB

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Customer care

Financial Difficulty

If you’re experiencing financial difficulty, learn more about your options. 

Compliments and Complaints

If you have a complaint, compliment or suggestion, our Customer Relations team is here to help.

Customer Remediation

If we’ve made an error, our top priority is to make it right quickly and fairly.

Support for non-English speakers

Suncorp Bank offers access to translating and interpreting services in more than 160 languages.

Please call 13 11 75 (or +61 7 3362 1712 from overseas) to request this assistance.