Supporting you through Tropical Cyclone Alfred
At Suncorp Bank, the safety of our customers, teams and communities is what matters most.
For storm safety alerts, visit:
In affected areas, some Suncorp Bank branches may be closed or operating at reduced hours.
Please check our branch locator before visiting your local branch to check for changes to our operating hours. We’ll update this information daily.
Thanks for your understanding and please stay safe at all times.
Access your accounts anytime online.
We encourage you to do most of your banking online via Internet Banking or with the Suncorp Bank App. If you haven’t registered for online access, it only takes a few minutes.
Are you experiencing financial difficulty?
If you’re currently experiencing or expect to experience a period in which you’re unable to meet your financial obligations, we're committed to helping you out.
Customer support packages can include:
- The opportunity to defer scheduled loan repayments for an agreed period.
- Variation of existing loans (for example conversion from principal and interest to interest only payments).
- Waiver of early withdrawal interest adjustments for the early withdrawal of term deposits.
- Debt consolidation to help make repayments more manageable.
- Credit card repayment relief where necessary.
- Short-term working capital (for example temporary overdraft).
- Additional finance to assist with cash flow shortages.
